Question: Why is my Codonics Printer media never getting out of the tray completely?
Alpine Solutions Tech Support: Are you seeing an ADDPAPER1 error code? Here are some steps that you can do to see if this error goes away; Check fan media, backer board, and tray tabs. If this does not correct the problem you're experencing with your Codonics Printer, call Alpine Solutions for a through diagnostic run down of your printer. Our technicians are OEM trained and/or ceritifed for medical imaging printer repairs. You can reach a Product Specialist directly at 805-388-1699.
View our full listing of Codonics technical support tips and service codes HERE.
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